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Medical Concerns at Serenity Skin Townsville
Serenity provides doctor-led assessment and management for a broad range of medical skin concerns. Depending on your symptoms and clinical needs, your care may include examination, investigation, diagnosis, treatment planning, a procedure or referral for further care.
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Many concerns — including Acne, Rosacea, Pigmentation, Melasma and Hair Loss — may be suitable for an initial Telehealth assessment, depending on the symptoms and information available. Skin checks, dermoscopy, Aura imaging, biopsies, procedures and surgery require an in-person appointment.
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The information below provides a general overview and does not confirm a diagnosis, treatment recommendation or suitability for a procedure. Individual assessment is required, and referral may be appropriate.
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No two patients are the same, so neither are our treatment plans. Our qualified doctors, nurses and dermal therapists work together to create a personalised treatment journey tailored to your individual concerns and goals. As a result, pricing is discussed during your consultation once your bespoke plan has been developed.
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For information about consultation and treatment fees, please view our fee structure.
This consultation is designed for concerns relating to acne — from occasional breakouts to persistent, painful or scarring acne. Dr Caitlin will assess the type, severity and any contributing factors before discussing the treatment options that may be appropriate for you.
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You'll receive balanced information about expected outcomes, limitations, potential risks and alternative approaches. A consultation does not commit you to treatment, and in some cases, no treatment may be recommended.
This consultation is designed for concerns relating to hair thinning, increased shedding, changes to the hairline or patchy hair loss. Dr Caitlin will assess your hair and scalp, along with possible contributing factors, before discussing the management options that may be appropriate for you.
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You'll receive balanced information about expected outcomes, limitations, potential risks and alternative approaches. A consultation does not commit you to treatment, and in some cases, no treatment may be recommended.
This consultation is designed for concerns relating to pigmentation changes, sun damage or melasma. Dr Caitlin will assess your skin and possible contributing factors before discussing the treatment options that may be appropriate for you.
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You'll receive balanced information about expected outcomes, limitations, potential risks and alternative approaches. A consultation does not commit you to treatment, and in some cases, no treatment may be recommended.
This consultation is designed for persistent or inflammatory skin conditions, including eczema, dermatitis and psoriasis. Dr Caitlin will assess your skin and medical history before discussing the management options that may be appropriate for you.
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You'll receive balanced information about expected outcomes, limitations, potential risks and alternative approaches. A consultation does not commit you to treatment, and in some cases, no treatment may be recommended.
This consultation is designed for skin changes occurring during perimenopause, including dryness, sensitivity, pigmentation, acne or texture changes. Dr Caitlin will assess your skin and other possible contributing factors before discussing the management options that may be appropriate for you.
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You'll receive balanced information about expected outcomes, limitations, potential risks and alternative approaches. A consultation does not commit you to treatment, and in some cases, no treatment may be recommended.
This consultation is designed for concerns relating to TMJ or excessive sweating (hyperhidrosis). Dr Caitlin will assess your symptoms and history before discussing the options that may be appropriate for you.
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You'll receive balanced information about expected outcomes, limitations, potential risks and alternative approaches. A consultation does not commit you to treatment, and in some cases, no treatment may be recommended.
This consultation is designed for concerns relating to scarring, including acne scarring. Dr Caitlin will assess your skin and scarring before discussing the treatment options that may be appropriate for you.
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You'll receive balanced information about expected outcomes, limitations, potential risks and alternative approaches. A consultation does not commit you to treatment, and in some cases, no treatment may be recommended.
This consultation is designed for suitable benign lesions and concerns that may require a minor procedure, including skin tags, lipomas, pilar cysts, epidermoid cysts and benign moles. Dr Caitlin will assess the lesion before discussing whether a procedure at Serenity Skin is appropriate.
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You'll receive balanced information about expected outcomes, limitations, potential risks and alternative approaches. A consultation does not commit you to treatment, and in some cases, no treatment may be recommended.

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